I send this letter on behalf of my team at Godrej E&E, to express our deep appreciation for the support we received from TATA Power during last week's unexpected and prolonged shut down. True, the unforeseen calamity which took the MSETCL's Kalwa sub-station completely off-grid, delivered a debilitating impact on TATA's downstream distribution, warranting a deft juggling of load shedding.
We can well imagine the task on hand of your Officials, given that all were important customers. We at Godrej are extremely thankful that despite the crisis, TATA ensured continuity of power to our Manufacturing Campus, given the criticality of our operations and the colossal cost of downtime which could have impacted us.
TATA Power left no stone unturned in their pursuit of customer satisfaction and speed to market with their execution while displaying as a team their exemplary and meticulous project management capability.
The adoption of intelligent power quality management solution by TATA Power - DDL is an important step towards integration of smart solution in power distribution.
We thank TATA Power for taking up the challenge of installing substation on 44th which is first time in India. The job was carried out with excellent coordination, utmost safety with zero incidences.
TATA Power-DDL's Smart Grid Lab will not only assist them in becoming a world class utility but will also provide learning opportunities to other Indian Discoms/Utilities to address their growing power needs through a better understanding of grid modernization, demand side management and renewable energy integration technologies.
I think 'TATA Power-DDL' has a lot of credibility. The Company has won the confidence of consumers, took steps to make them feel welcome and also gave the feeling that it was working for the larger public good, rather than merely for profits.
It was indeed reassuring to know about the successful settlement of more than 10,000 cases pertaining to NDPL, in the period, Oct. '03 to July '06, under the aegis of pre-litigation stage
TPDDL is doing a commendable job in Delhi and the government is satisfied with its services
TATA Power Delhi Distribution Limited, in New Delhi, has been successful in providing electricity to 223 slums - with 175,000 customers - by engaging with the community.